Monroe Surgical Hospital's ultimate goal is 100% customer satisfaction.

To assist in achieving this goal, we provide our patients the following:

• A website providing immediate access to us.
• A database matching patient to primary physician.
• Coordination of service needs to you, your physician and our friendly scheduling staff.
• Communication with your insurance carrier for any pre-certification information/ needs.
• Availability of staff on admission to the facility.
• Prompt response from Administration and/or Medical Director in the event of any unforeseen situation, and
• On-site satisfaction survey and needs assessment.